![]() ![]() Module 4: Leadership ( PowerPoint, 1.7 MB Facilitator's Notes, PDF, 1.3 MB).Module 3: Communication ( PowerPoint, 2.6 MB Facilitator's Notes, PDF, 1.7 MB).Module 2: Diagnostic Team Structure ( PowerPoint, 2.7 MB Facilitator's Notes, PDF, 1.4 MB).Module 1: Introduction ( PowerPoint, 10.8 MB Facilitator's Notes, PDF, 1.9 KB).Participant Workbook (PDF, 5.3 MB) supports trainees with course activities such as exercises, case-based scenarios, and reflective practices.Implementation Tip Sheet (PDF, 246.2 KB) provides resources that can be used during training.Individuals completing the course as self-paced learners are encouraged to complete the assessment and can use their results to identify modules to prioritize and to track their perceptions over time. The results of this assessment can be used to organize training, identify modules on which to focus, and highlight communication areas to prioritize. Team Assessment Tool for Improving Diagnosis (PDF, 407.5 KB) should be completed by course participants after Module 1.Module 1: Introduction ( PowerPoint, 10.8 MB) provides an overview of the evidence on diagnostic errors and how TeamSTEPPS principles can support achieving a safe, accurate, and timely diagnosis.Course Infographic (PDF, 716.2 KB) provides information about diagnostic errors that can be used to engage leaders and raise awareness of the problem.Facilitator’s Guide (PDF, 5.3 MB) is designed to help the course facilitator plan and implement a customized plan to train staff in teamwork and communication skills and improve the diagnostic process.Step 1: Prepare Yourself and Your Organization This document provides step-by-step instructions to maximize the value of time spent on the course and ways to leverage core principles and tools. Individual Self-Paced Learners: Individuals who plan to take the course but will not complete it as part of a team should follow the Self-Paced Learner’s Roadmap (PDF, 574.3 KB). Ready To Start?Ĭourse Facilitators: The Facilitator’s Implementation Roadmap (PDF, 355 KB) is the facilitator’s starting point for TeamSTEPPS training and provides step-by-step instructions for planning and implementing the course with a team. The Participant Workbook supports trainees with course activities such as exercises, case-based scenarios, and reflective practices. The Facilitator’s Guide is designed to help the course facilitator develop and deploy a customized plan to train staff in teamwork and communication skills to improve their diagnostic processes. Kane, the Reflective Practice Tool, and the Postcourse Knowledge Assessment. Supplemental resources for trainees include the Team Assessment Tool for Improving Diagnosis, the case study of the Diagnostic Journey of Mr. The course can be delivered virtually, in a classroom setting, or as individual self-paced learning modules. The course consists of seven PowerPoint® training modules customizable to the needs of the local team and course facilitator. TeamSTEPPS for Diagnosis Improvement aims to raise diagnostic safety awareness, introduce the concept of a broad multidisciplinary diagnostic team that includes nonclinicians and patients and their families, and provide assessment and training tools to support local efforts to reduce diagnostic harm. Organizations and providers need resources to mitigate diagnostic harm and few tools are available to guide such efforts. A growing body of patient safety and risk management literature as well as care delivery research shows that diagnostic harm is both widespread and costly and that diagnostic excellence is rare. ![]() ![]() ![]() About the Courseĭiagnostic harm is an emerging area of concern in healthcare quality and patient safety. When implementing TeamSTEPPS® for Diagnosis Improvement, teams will learn about the four skills and how improved communication among all members of the care team can help lead to safer, more accurate, and more timely diagnosis in all healthcare settings. The TeamSTEPPS® for Diagnosis Improvement Course applies the TeamSTEPPS® framework to the specific problem of diagnostic error. TeamSTEPPS® is an evidence-based program built on a framework composed of four teachable, learnable skills-communication, leadership, situation monitoring, and mutual support. ![]()
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